Matrix tells how Unified Communication Help Educational Institutions Deliver Enhanced Student Experience

The educational institutions are always searching for the latest technology solutions that help them deliver enhanced services to their students at reduced rates. With the wave of change constantly blowing, students are looking for ubiquitous educational programs. Leading manufacturer of Telecom and Security solutions, Matrix tells us about the cloud solutions and other collaborative technologies by Unified Communication that is helping institutes suffice all the requirements of students through a least complicated architecture. Unified Communication has the following arena worked out in an educational environment:

  • Multiple Feature Access from a Single Screen: Unified Communication, initially known as IP telephony, combines real-time and non-real-time modes of communication in a single interface. The solution supports a variety of IP, Digital and Analog endpoints to enable students and teachers to connect from anywhere, regardless of their location. Other features such as multilingual Auto-attendant and Voicemail to Email allows the faculties to tailor an enhanced experience for their students by remaining constantly in touch with them. Flexibility to access multiple communication tools from the same interface help teachers lower down the redundant work and focus more on productive tasks. The flawless and hassle-free arrangement of SMS or email campaigns helps staff communicate important messages to numerous students with a single click.
  • Mobility: Owing to the global architecture of the schools, collaboration amongst students, faculties and the admin staff is becoming important. Unified Communication backs up in this aspect by bringing multiple systems on the same network for uninterrupted communication. Other flexibilities such as Video Calls, Conferencing, advanced messaging capabilities and more help teachers reach out to parents and students in the most intuitive ways. However, equipping admin staff with tools offering advanced call management features help them manage their regular interactions with parents and students.
  • Reduced Telephony Costs: Apart from merging different applications, the Unified Communication offers integrated access to legacy and modern networks from a single chassis. IP at Core, intelligent routing through the least cost-effective trunk and scalability help authorities ensure robust communication network at reduced costs.

There are many other aspects where Unified Communication enables educational institutions to streamline internal communication and offer an improved experience to their students.

“The education industry is continuously evolving, and hence, is looking for a system that withstands the test of time and technology. Matrix SARVAM UCS series address the exact needs of this sector with its innovative features and flexibilities. We are relentlessly working to add features that improve the usability of platform and help us target different segments”, said Ganesh Jivani, Managing Director.