congatec – a leading technology company for embedded computer modules, single board computers and embedded design and manufacturing services – announces at COMPUTEX TAIPEI (Booth J1224) the global availability of its personal integration support for OEMs. Personal integration support is a premium service from congatec designed to simplify the use of embedded computing technologies. OEM customers around the globe benefit from a single contact point to get all their design-in questions answered. There is no need to wait in an impersonal hotline or speak to constantly changing contact persons. Instead, OEM customers around the globe benefit from a single contact point to get all their design-in questions answered. congatec’s premium service for OEM customers is simple, straightforward and comfortable for engineers, unique for the embedded computing market and globally available at no extra costs.
“Our global integration support engineers have a personal responsibility for customer requests and are trained to help customers’ engineers to significantly reduce cost and time efforts within their projects. By helping OEMs to overcome integration challenges we, in turn, help them improve their clients’ project performance while building a strong and trustful relationship and even a kind of joint team spirit. We feel that such premium services are a must have for companies working in the high-tech embedded industries, not only to enable fastest and most efficient time-to-market but also to create highest customer satisfaction,” explains Jason Carlson, CEO of congatec.
For China, Taiwan and further APAC countries, the congatec design center in Taipei – opened in 2015 – takes care of the personal integration support. The design centers for Europe are located in Deggendorf, Germany and Brno, Czech Republic. For the Americas, the design center is located in Boca Raton, Florida. Further personal integration service teams are located in the UK, France, Japan and Australia. At all these locations, customers receive premium support for the design-in of the latest new products and best-practice designs shown by congatec at the COMPUTEX trade show.
One highlight of the COMPUTEX showcase is the quick boot demo based on congatec’s Qseven conga-UMX6 computer-on-module with NXP’s (former Freescale) i.MX6 processors. i.MX6 processors enable a highly customizable quick boot of systems in less than a second from power off to full operation including running applications. This is vital for delivering the best user experience at maximum power savings. Typical use cases range from kiosk systems and video surveillance applications with motion detection to applications that need to be instantly available after an active impulse, such as in-car infotainment systems as well as all the manifold HMIs/GUIs of any machinery.